Return & Refund
At Zunnava, we need you to feel assured on every occasion you purchase 1 of all our Hawaiian shirts. If something isn’t right, our go-back and refund procedure is right here to make matters easy and fair.
1. Return Window
You can also additionally request to go back inside 30 days from the date your order was delivered.
2. Condition of Items
To be eligible for a go-back, objects have to be:
- Unused, unwashed, and unworn
- In their authentic packaging with tags attached
- Free of harm unless acquired defective
3. Non-Returnable Items
The following can not be returned:
- Final sale or clearance objects
- Gift playing cards or promotional giveaways
- Products that display symptoms and symptoms of wear and tear or alteration are no longer as a result of us.
4. Starting a Return
To begin, email support@zunnava.shop with your:
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Order number
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Reason for the go-back
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Photos if the object is broken or incorrect
Our crew will reply within 1–2 enterprise days with go-back instructions.
5. Return Shipping Costs
- If the object is wrong, defective, or broken: Zunnava covers go back in transport.
- If the go back is for private reasons (e.g., state of mind), the patron covers go-back transport. A trackable transport provider is recommended.
6. Refund Process
- Once your go-back is acquired and inspected, you’ll be notified of approval.
- Approved refunds can be credited for your authentic fee technique inside 7 enterprise days.
- You will receive an electronic mail as soon as the refund has been processed.
7. Missing or Incomplete Orders
If an object is lacking from your package, touch us within 3 enterprise days of delivery. After verification, we’ll ship the lacking object or trouble a refund.
8. Order Cancellations
Orders may be canceled in case you touch us within 12 hours of setting them. After that, processing can also additionally already be underway.
Need Assistance?
For questions on returns or refunds, reach out to us at:
📧 support@zunnava.shop
STORE INFORMATION
Email: [email protected]
Address: 1227 Santee St, Los Angeles, CA 90015, United States
Customer Service Hours: Monday to Saturday: 9:00 AM — 6:00 PM Sunday: Closed (GMT-05:00) Eastern Standard Time (New York)
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